Dispatch Management

Dispatch management software for recyclers and waste brokers

Easily manage both internal and third-party service jobs

cieTrade’s dispatch management software helps recyclers and waste brokers accurately and effectively meet their partner’s service demands, enhance operational control and reduce double-entry all while eliminating the inefficiencies of manual spreadsheets and paper dispatch tickets. Whether you’re scheduling on-demand or recurring jobs, optimizing multi-stop routes or tracking equipment movements and driver assignments, our specialized industry-specific software makes it easier for your back-office to manage all aspects of your dispatch activity from one seamless platform.

Learn how cieTrade can make your dispatch management more efficient

Effectively meet service demands

Optimize the planning and fulfillment of all your partner’s service requests while saving time and increasing efficiency.

Simplify dispatch scheduling

Quickly set up both on-demand and recurring service jobs and track the status of your dispatch activity from a single dashboard.

Streamline driver assignments

Easily assign single stop or multi-stop dispatch jobs to your drivers and provide them with a list of scheduled jobs for the day.

Get up-to-date visibility

Get real-time driver updates, including ticket status changes, equipment photos & more, directly through our integrated mobile app.

Dispatch Management

Organize all of your dispatch activity in one place.
Record dispatch job details including customer and service location, type of service, scheduled date and time, equipment type, hauler/carrier, dispatch notes for drivers and more.
Color-coded labels make it easy to track the status of your dispatch tickets, including open, dispatched, completed, failed or canceled.
Easily link dispatch jobs for material pick-ups or deliveries to inventory receiving tickets or shipments.
Instantly generate work order documents and send them to your drivers or to any third-party hauler/carrier directly from your cieTrade account.

Route Management

Set up recurring, multi-stop routes for all of your daily, weekly and monthly service requests or build one-time routes from scratch or by grouping together existing dispatch tickets.
Quickly add or rearrange stops to create more optimized routes for your drivers and enhance the efficiency of your fleet.
Instantly generate route detail documents and send them to your drivers or to any third-party hauler/carrier directly from your cieTrade account.

Equipment Tracking

Track all of your equipment from a single dashboard, making it easier to see which pieces are currently available or allocated to a customer.
Record important equipment details including equipment number, type, tare weight, last inspection date, equipment images and more.
Add equipment pieces on a dispatch ticket to track equipment movements including pickups, deliveries, swaps and dump-and-returns.
Quickly view an equipment’s current location and location history.

Driver Assignments

Centralized dispatch calendar organizes all assigned and unassigned dispatch jobs in one place.
Drag and drop unassigned dispatch tickets to easily schedule jobs for your available drivers.
Set your drivers up with access to our integrated mobile dispatch app, which provides them with a list of their open service jobs and helps keep them connected to the back office.

Learn how cieTrade can help you improve
your dispatch management

Keep your drivers connected to the back-office

Provide drivers with a list of open service jobs while eliminating paper dispatch sheets and reducing manual double-entry.
Allow drivers to take photos, capture signatures or write comments and explanations of failed services while on location.
Get real-time updates on your drivers' assigned services and quickly see which jobs are still open, have been completed or failed.

Tools and features that support every aspect of your operation

cieTrade brings together all aspects of your operation into one seamless platform. Learn how our software’s specialized features help eliminate disconnected systems and reduce data silos while increasing visibility across your operations.

Order Management & Pricing