How SOIC Global Trading Built a More Connected International Paper Trading Operation
Learn how SOIC Global Trading grew its international trading volume by more than 300%
while improving visibility and control with cieTrade.
Company
SOIC Global Trading connects customers and suppliers of paper, packaging and other forestry products worldwide, helping businesses navigate the complexities of international trade. In support of sustainable forestry SOIC holds FSC® and PEFC certifications.
Headquarters
Gothenburg, Sweden
Industry
Paper and Forestry Products Trading and Export
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SOIC Global Trading is a Sweden-based international trading company specializing in paper, packaging and other forestry products. Working with suppliers and customers across global markets, the company manages every aspect of a transaction— from logistics and documentation to financial control and risk management. Backed by decades of industry experience, SOIC combines deep market knowledge with a relationship-driven approach to managing the complexities of international paper trading.
Why the Team Chose a Specialized Platform
When SOIC Global Trading was founded in 2022, its leadership brought decades of international paper trading experience and a clear understanding of what they needed in a business management platform. Having previously worked with SAP, they understood the challenges of adapting a general ERP system to the specialized workflows of international paper trading, where customization and workarounds can add complexity over time.
With a team working remotely across Europe and South America, SOIC also needed a cloud-based platform that could keep employees connected and make it easy to manage day-to-day operations from anywhere. Having used cieTrade at previous companies, the team knew the platform was built specifically for their industry, with specialized workflows and features that aligned with the way they already worked.
Beyond the platform’s capabilities, they also valued the team and support behind it. As Ivonne Gutierrez, Director of Operations, explains: “cieTrade understands the industry. They work with us to understand our operational requirements and needs. One of our strengths as a company is our ability to do so much because of the system.”
How Connected Transactions Improved Visibility and Control
From the start, cieTrade gave SOIC a more connected way to manage its trading operations. Commercial activity, logistics, financials and documentation could all be managed within the same platform, giving the team greater visibility and control across each transaction. Instead of managing different parts of the business across disconnected systems, SOIC could follow its trading activity through one continuous workflow.
“The biggest benefit is having the entire transaction connected. From sales and purchase orders through bookings, logistics, documentation, invoicing, costs and profitability, cieTrade gives our team one place to follow the complete lifecycle of each transaction,” says Ivonne Gutierrez, Director of Operations at SOIC Global Trading.
As the business has grown, visibility has become even more valuable. Since implementing cieTrade, SOIC has increased its transaction volume by more than 300% while expanding across international markets. Even as transaction volumes and operational complexity have increased, the team has been able to scale without sacrificing the control needed to manage the business effectively.
Supporting Continued Growth and a Competitive Edge
Today, cieTrade continues to support SOIC as the company grows its international trading business. What began as a decision to build the business on a platform designed specifically for the industry has developed into an ongoing partnership, giving the team the technology and support needed to serve customers and suppliers across global markets.
“We would like to keep cieTrade a secret!” joked Gutierrez. “cieTrade gives us a competitive edge by serving as a one-stop solution for our business, helping us stay organized and operate more efficiently.”
For SOIC, cieTrade has become more than the system behind its day-to-day operations. The combination of specialized technology, industry expertise and ongoing partnership gives the team confidence that cieTrade can continue to support its evolving needs and provide a lasting competitive advantage.
Company
SOIC Global Trading connects customers and suppliers of paper, packaging and other forestry products worldwide, helping businesses navigate the complexities of international trade. In support of sustainable forestry, the organization holds FSC® and PEFC certifications.
Headquarters
Gothenburg, Sweden
Industry
Pulp and Paper, Trading and Export
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