Careers

Interested in joining our team? Explore career opportunities that offer impact, growth and the chance to work with a market leader in recycling software solutions.

Sales Development Specialist

We’re looking for an entry to mid-level sales development specialist to join our team. The right candidate takes a solution-focused approach to sales— helping prospects understand how our platform addresses their specific business challenges. As part of our hands-on sales team, you’ll play an active role throughout the entire sales cycle, from researching leads and conducting discovery calls to delivering tailored software demonstrations and more.

  • Full-time
  • In-person

Sales Development Specialist

About us

cieTrade provides leading edge cloud software for companies that trade bulk commodities or operate in the recycling industry. Our mission is to help clients improve internal processes and maximize growth using our innovative solutions. We’re all about building strong relationships, delivering value and making an impact. If you're someone who’s excited about making a difference and being part of a small, energetic team, we want to hear from you!

What you'll be doing

As our Sales Development Specialist, you’ll be the driving force behind finding and creating new business opportunities. You’ll focus on identifying potential clients, reaching out, and showing them how our software can solve their problems. You’ll be in charge of managing lead campaigns, presenting to decision‐makers, and collaborating with our marketing team to qualify leads. Plus, you’ll get to build relationships with existing and new clients and become an expert on an industry‐changing product.

What we’re looking for
  • Recent college grad or early career professional interested in B2B technology sales.
  • 1+ years of experience in any sales or customer service role.
  • Excellent communication skills (written and verbal).
  • Self-motivated, goal-driven, and eager to learn.
  • Ability to build rapport with clients.
  • Not afraid to engage in cold outreach and speak to unfamiliar people on a daily basis.
  • Ability to travel to customer sites and tradeshows, domestic and international as needed.
Why work here?
  • Competitive base salary and quarterly bonuses.
  • Excellent learning opportunities and career advancement potential.
  • Supportive and collaborative culture in a casual work environment.
  • Full benefits package including 100% paid medical, a fully funded (HSA) Health Savings Account +Dental. 401(K) with company 4% pretax match.
  • Competitive PTO (Paid-time-off), paid sick days, and paid holidays.
  • Great office environment and location in Historic South Norwalk.
How to apply

Please email your cover letter and resume to work@cietrade.com

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Client Success Specialist

We’re looking for a Client Success Specialist to join our team. The right candidate is proactive, analytical and committed to helping clients succeed. As part of our client success team, you’ll work closely with new and existing clients, building long-term relationships and ensuring they get the most out of our platform.

  • Full-time
  • In-person

Client Success Specialist

About us

cieTrade provides cutting-edge cloud software to companies that trade commodities or operate recycling facilities. Our mission is to help businesses improve processes and maximize grow using our innovative solutions. We’re all about building strong relationships, delivering value and making an impact. If you're excited about working at a technology company with a small, energetic team, in a critical multifaceted role then we want to hear from you!

What you'll be doing

As a Client Success Specialist at cieTrade you’ll work directly with our customers to help them achieve maximum value from our platform. This role involves a variety of activities that includes on-boarding, implementation, training, accounting support, software QA/troubleshooting, project management and more. You will also play a critical role working with our engineering team providing input and feedback for continued product development, strategic planning, and decision making.

  • Respond to daily inquiries from clients using our platform.
  • Conduct live training sessions, and create self-help resources.
  • Help troubleshoot usability, reporting and reconciliation issues.
  • Manage support cases and engage in specialty client projects.
  • Offering guidance to integrate and adapt our solution to meet requirements.
  • Work with our engineering team to address issues and improve our platform.
What we’re looking for
  • Bachelor’s degree in business administration, accounting, or related field.
  • Understanding of basic accounting principles or any experience using accounting software.
  • Any prior experience in operations, customer service, project management is a plus.
  • Comfortable working with Excel to analyze and manipulate data.
  • Analytical thinking and problem-solving is your strength.
  • Exceptional written, verbal, and phone skills.
  • Proficiency in Spanish is a plus.
Why work here?
  • Supportive and collaborative culture in a casual work environment.
  • 100% paid medical with a fully funded (HSA) Health Savings Account + Dental.
  • 401(K) with company 4% pretax match.
  • Convenient access by train via Metro North.
  • Great office location in Historic South Norwalk.
How to apply

Please email your cover letter and resume to work@cietrade.com

Learn More

Interested in Learning More?

Learn how cieTrade can meet the unique needs of your trading or recycling business with an online demonstration tailored to your specific areas of interest.

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