Customer Web Portal

Empower your customers with a 24/7 digital support center.

  • ciePortal Video
  • ciePortal©
    ciePortal is a single service web portal that integrates seamlessly with your cieTrade system. It provides your customers with secure and immediate access to their shipping, payment and pricing information from anywhere. It helps save time and adds value to your relationship with your trading and recycling partners, while minimizing requests to your back office.

  • Real-time Information

    On-demand access to shipment details, summary reporting and contract information is available for customers and suppliers directly from your website. You can drill down to view important details, including load details, statuses, contract terms and more. You can also export to Microsoft Excel for further analysis.

  • Real-time Information
  • Measure Recycling Efforts

    Your trading and recycling partners can instantly evaluate their recycling efforts with a material distribution chart that displays recycled tonnage with user definable categories. Information is gathered based on actual tonnage and distribution of recycled commodities. It also features an Environmental Impact Statement, based on EPA guidelines, that makes it easier for customers to measure the performance of their recycling program.

  • Measure Recycling Efforts


    • Provides trading partners with fast, real-time access to information on their recycling program
    • Reduces calls and emails to your back-office while improving customer service
    • Helps meet service level demands for new business
    • Adds value to existing customer relationships
    • Fully customizable and branded for your business
    • Provides reports for individual locations or in consolidation
    • Can be viewed from workstations, smartphones or tablets
    • Exports directly to Microsoft Excel
    • Secure user access is easily administered from your cieTrade system
    • Our online hosting can have you up and running in one day
  • "We have partnered with cieTrade for over 10 years as an early adopter of their software. The introduction of their integrated web portal has proven critical in meeting the needs of our trading partners and has far surpassed our expectations."

    - Noah Goodman, President, Northstar Recycling

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